We’re here to help
Whether you have a question about your order, need product support, or simply want to connect—our team is ready to assist. Reach out and we’ll guide you every step of the way. The Customer Service department is open from 9am to 5pm EST, Monday to Friday.
Customer Service
To reach a Customer Service Representative, please fill out the form above or use one of the following channels, we'll get back to you as soon as possible:
Text Message: 1-888-852-7563 (Toll free CA/US)
Phone: 1-855-622-5243 (1-855-MACKAGE) (Toll free)
*For all issues or questions regarding in store orders please reach out to the store where the item was purchased from.
Press & Collaborations
For all press and collaboration inquiries, please email press@mackage.com